Privacy Policy

Pojok Belajar CSO (“we”, “us”, “the platform”) is committed to protecting the privacy of every user who accesses and uses our services at pojokbelajarcso.com. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By registering or using this platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Full name and organization/institution name
• Email address and phone number
• Job title and area of work within your organization
• Account password (stored in encrypted form)
• Information submitted through training registration forms
• Documents or files you upload to the platform

1.2 Information Collected Automatically

• IP address and browser/device data
• Pages visited, session duration, and navigation patterns
• Login session data and activity logs
• Cookie data and similar tracking technologies

1.3 Payment-Related Information

Payments are processed through Midtrans, a PCI-DSS certified third-party payment provider. We do not store your credit/debit card or bank account details directly. We only record the following:

• Invoice number and payment status
• Payment method used (general category)
• Transaction date and amount
• Midtrans transaction reference

1.4 Information from Zoom Training Sessions

For online training, we use Zoom. Data that may be recorded includes:

• Display name used during the Zoom session
• Attendance data (time joined and time left the session)
• Session recordings, where conducted by the organizer and with participant consent

2. How We Use Your Information

We use the information collected for the following purposes:

• Creating and managing your user account
• Processing training registrations and payments
• Sending registration confirmations, invoices, and course information
• Providing access to training materials and platform content
• Verifying participant attendance at training sessions
• Issuing certificates or proof of training completion
• Improving the quality of content and platform services
• Sending information about new training programs, opportunities, or platform updates (you may opt out at any time)
• Complying with applicable legal obligations in Indonesia

3. Legal Basis for Processing

We process your personal data based on:

• Your consent given at the time of account registration
• The performance of a service agreement between you and the platform
• Our legitimate interest in operating and improving our services
• Legal obligations under applicable Indonesian law, including Law No. 27 of 2022 on Personal Data Protection

4. Sharing Information with Third Parties

We do not sell, rent, or trade your personal information. We only share data under the following circumstances:

Service Providers

• Midtrans — to process payments
• Zoom — to facilitate online training sessions
• Hosting provider (Hostinger) — for server data storage
• Email service provider — to send notifications and confirmations

Legal Obligations We may disclose your information if required by law, government regulation, or a valid court order.

Protection of Rights We may use information to protect the rights, property, or safety of the platform, other users, or third parties from unlawful threats.

5. Cookies and Tracking Technologies

Our platform uses cookies to:

• Keep your login session active
• Save display preferences and settings
• Analyze usage patterns to improve our services

You may configure your browser to reject all cookies or to notify you when cookies are sent. However, disabling certain cookies may affect platform functionality.

6. Data Storage and Security

Your data is stored on servers located in Indonesia and/or in regions with adequate data protection standards. We implement reasonable technical and organizational security measures, including:

• Data encryption in transit (HTTPS/SSL)
• Password encryption using hashing algorithms
• Role-based access controls for internal data
• Regular system security updates

That said, no security system is completely foolproof. We encourage you to keep your account password confidential.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Data may be retained for longer periods for the purposes of:

• Compliance with legal obligations
• Dispute resolution
• Enforcement of our agreements

You may request deletion of your account and data by contacting us. Some data may remain in backup systems for a limited period before being permanently deleted.

8. Your Rights

Under applicable regulations, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to applicable legal obligations)
• Object to or restrict the processing of your data for specific purposes
• Withdraw consent previously given
• Obtain a copy of your data in a machine-readable format

To exercise any of these rights, please contact us using the details provided below.

9. Children’s Privacy

This platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover that data from a child has been collected without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on the platform or by email to registered users. The effective date shown at the top of this document indicates when the policy was last updated.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Website: pojokbelajarcso.com
• Address: [Your Organization’s Address]